DELIVERY

Please note that we only deliver online shop orders to mainland UK (meaning England, Scotland and Wales, but excluding Northern Ireland, the Scottish Highlands and the Channel Islands) and that purchasers and recipients must be over 18 years old. 

For full details of sale conditions, please see our TERMS AND CONDITIONS OF SALE

We use reliable, trusted couriers for online wine orders – APC and Royal Mail, who handle our deliveries with extra care and attention to ensure that our sparkling wines arrive with you in perfect condition. All wine orders are tracked and you will receive a notification from our courier so you can track your delivery.

Christmas

For personalised wine orders, our last order date for guaranteed UK wine deliveries is Wednesday, 11th December 2024.

For all other wine orders, our last order date for guaranteed UK wine deliveries is Tuesday, 17th December 2024. After this date we will do all we can to get your wine order to you in time for Christmas Day.

Before Christmas, our last date for a Click and Collect order is Monday, 23rd December.

During the Christmas holidays, our office will be closed but we will offer a Click and Collect service on Monday, 30th December.

Delivery of orders to mainland UK

Delivery prices to mainland UK addresses:

Orders under £65 – fixed £5 charge
Orders over £65 – complimentary standard delivery to an individual address. 

Delivery times to mainland UK addresses:

Standard delivery times – 3-5 working days.

Unfortunately, we cannot offer weekend or Bank Holiday deliveries.

Personalisation service deliveries:

Please note that our personalisation service is carried out by a third party – All About You, and will be dispatched separately from anything else placed in your online order. This may take up to 5 working days and will be sent by Royal Mail 24hr tracked which is an age verified service and will need to be signed for by someone over 18 years old.  

If you need to change your delivery date, simply get in touch with us at hello@roebuckestates.co.uk or call us on 01798 263123. Our friendly office team will be happy to help.

If you’d like to order wine for delivery outside of mainland UK, we may be able to assist you. Please call us on 01798 263123 for more information.

Click and Collect 

Our Click and Collect service is available to book for two daily slots on a weekday;

Monday-Friday:

Morning slot: 10am-1pm

Afternoon slot: 1pm-4pm

Unfortunately, we do not offer a Click and Collect service on a weekend or Bank Holidays.